Terms of Service

Last updated: 2025-07-24

These Terms of Service ("Terms") govern your access to and use of the services provided by WashNet Mobile Laundry Qatar ("we", "us", or "our") through our online platform and mobile services. By using our service, you agree to be bound by these Terms. If you do not agree, do not use our service. Our business address is Suite 3, 8th Floor, Subway Building, 854 Al Raqqab Street, Umm Ghuwailina, Doha, Doha Governorate, Qatar. Contact: info@washnet.cfd.

1. Description of service

We provide laundry, cleaning, pickup, and delivery services through our online platform and mobile application. Service availability, pricing, and features may vary by location. We may modify, limit, or discontinue features at any time.

2. Eligibility and accounts

You must be legally capable of entering into binding contracts to use our service. When you create an account, you agree to provide accurate and complete information and to maintain the security of your account credentials. You are responsible for all activity that occurs under your account.

3. Orders, payments, and refunds

Placing an order constitutes an offer to purchase the requested services. All orders are subject to acceptance and availability. Payments are processed through third-party payment providers; by submitting payment information you authorize these providers to charge your selected payment method. Refunds and cancellations are subject to our policies and any applicable local regulations; please contact info@washnet.cfd for assistance.

4. Use restrictions

You agree not to use the service for unlawful purposes or to engage in behavior that interferes with the operation of the service, including but not limited to:

• Misrepresenting information or impersonating others.
• Attempting to access other users' accounts or sensitive data.
• Uploading harmful content, malware, or anything that disrupts the service.

5. Intellectual property

All content, branding, and materials provided by WashNet Mobile Laundry Qatar are our property or licensed to us. You may not reproduce, distribute, or create derivative works without our prior written consent. You retain ownership of content you submit, but grant us a license to use it as necessary to provide the service.

6. Third-party links and services

Our service may contain links to third-party websites, services, or partners. We do not control and are not responsible for the content, practices, or privacy policies of third parties. Your interactions with third parties are between you and that third party.

7. Disclaimers

To the fullest extent permitted by law, the service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the service will be uninterrupted, error-free, or free from harmful components.

8. Limitation of liability

Except where prohibited by law, WashNet Mobile Laundry Qatar and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our aggregate liability for claims related to the service is limited to the amount you paid, if any, for the specific service giving rise to the claim.

9. Indemnification

You agree to indemnify and hold WashNet Mobile Laundry Qatar and its officers, employees, and agents harmless from claims, losses, liabilities, and expenses arising from your use of the service or your violation of these Terms.

10. Termination

We may suspend or terminate your access to the service for violations of these Terms or for other business reasons. Termination does not relieve you of obligations incurred prior to termination.

11. Changes to these Terms

We may revise these Terms from time to time. When we make material changes, we will provide notice through our platform or other means. Continued use of the service after changes indicates your acceptance of the updated Terms.

12. Governing law and disputes

These Terms are governed by the laws applicable to WashNet Mobile Laundry Qatar's operations. If you have a dispute with us, please first contact us at info@washnet.cfd so we can try to resolve it informally.